Brainys Privacy Policy

Effective Date: 01.04.2026

Brainys.in (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services. By using Brainys, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Mobile number
• Login credentials
• Payment-related details (processed securely via third-party gateways)

b) Non-Personal Information

• Browser type
• Device information
• IP address
• Usage data (pages visited, time spent, activity)

c) Academic & Test Data

• Test attempts and scores
• Performance analytics
• Exam preferences
• Course progress and learning activity

2. How We Use Your Information

We use your data to:

• Provide and manage your account
• Deliver mock tests and paid courses/services
• Process payments and subscriptions
• Provide course access and learning materials
• Analyse performance and improve user experience
• Send important updates (test alerts, account information, service updates)
• Improve our platform and content quality
• Comply with legal and regulatory requirements

Legal Basis for Processing:

• User consent
• Service delivery and contractual obligation
• Legal compliance under applicable Indian laws

We do not sell your personal data to third parties.

3. Payment Information

• Payments are processed through secure third-party payment gateways.
• We do not store full card or banking details.
• Payment providers handle financial information as per their own privacy policies.
• All payments made on Brainys are subject to our Terms of Use and Refund Policy.
• Brainys is not responsible for payment gateway failures, bank issues, or transaction delays.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality
• Remember user preferences
• Analyse traffic and usage patterns
• Enhance user experience

Users can disable cookies through browser settings, but some features may not function properly.

5. Data Sharing & Disclosure

We may share your information only in the following cases:

• With trusted service providers (hosting, analytics, payment gateways)
• To comply with legal obligations or government authorities
• To protect platform security and user safety
• During business transfer, merger, or legal restructuring if applicable

We do not share personal data for third-party marketing.

6. Data Security

We implement reasonable security measures including:

• Secure servers and hosting
• HTTPS encrypted communication
• Access control and monitoring
• Payment gateway security

However, no online system is completely secure, and we cannot guarantee absolute security of data.

User data may be stored on secure servers located in India or other regions through trusted hosting providers.

7. Data Retention

We retain user information:

• As long as the account remains active
• For course access and academic records
• For legal and operational requirements

Users can request account deletion by contacting support@brainys.in.

Upon verification, data will be deleted within a reasonable time unless required by law.

8. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request account deletion
• Opt-out of non-essential communications
• Request clarification about data usage

Requests can be made via support@brainys.in.

9. Third-Party Links

Brainys may contain links to third-party services such as:

• Tutors
• Jobs
• Scholarships
• External learning platforms

We are not responsible for:

• Their privacy practices
• Their content or policies

Users should review third-party privacy policies before using their services.

10. Children’s Privacy

Brainys is designed for students and learners.

• Users under 18 years should use the platform under parental or guardian supervision.
• We do not knowingly collect sensitive personal data from minors without appropriate consent.
• Parents or guardians may contact us for any concerns regarding student data.

11. User Consent

By registering, accessing, or using Brainys, you consent to:

• Collection and use of your information
• Storage and processing of data as described in this policy
• Receiving important service-related communications

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time.

• Changes will be posted on this page
• Updated effective date will be mentioned
• Continued use of the platform means acceptance of changes

13. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with this Privacy Policy shall be subject to the jurisdiction of courts located in Karnataka, India.

14. Contact Us

Email: support@brainys.in
Website: https://dev34.brainys.in